Posted on 26/03/2009 by admin

Mr. Watanabe & Mr. Azmir signing the agreement
Exchanging of agreement
 
 
16th March 2009 indicated another milestone for Tele Dynamics with its new Call Centre officially opened at Wisma Lee Rubber, Kuala Lumpur, for the provision of in-bound Call Centre Management Services for McDonald’s Malaysia nationwide 24-Hour McDelivery Service.

This partnership with McDonalds originated way back in year 2006. As Call Centre services is a performance-driven high quality contact service and with the past years experiences, Tele Dynamics has decided to re-engineer and establish our very own sophisticated Call Centre to fulfill McDonalds requirement of “Customer First”.

The call centre occupying 6200 sq. ft of office space with 148-seat, operating in 24/7 including Public Holidays, and is capable of handling up to 70,000 calls per day.